Chapter 1: Setting Up (4 of 4) -- Connection problems

THINGS THAT CAN GO WRONG

     * Your computer connects with a public-access site and get gibberish
on your screen.  If you are using parameters of 8-1-N, try 7- 1-e (or
vice-versa).  If that doesn't work, try another modem speed.
     * You have your computer dial a public-access site, but nothing
happens.  Check the phone number you typed in.  If correct, turn on your
modem's speaker (on Hayes-compatible modems, you can usually do this by
typing ATM1 in your communications software's "terminal mode."  If the
phone just rings and rings, the public-access site could be down for
maintenance or do to a crash or some other problem.  If you get a
"connect" message, but nothing else, try hitting enter or escape a couple
of times.
     * You try to  log in , but after you type your password, nothing
happens, or you get a "timed out" message followed by a disconnect.
Re-dial the number and try it again.
     * Always remember, if you have a problem that just doesn't go away,
ask! Ask your system administrator, ask a friend, but ask.  Somebody will
know what to do.