...Getting Connected (2 of 4) -- Terminal software

     Like the computer to which it attaches, a modem is useless without
software to tell it how to work.  Most modems today come with
easy-to-install software.  Try the program out. If you find it difficult
to use or understand, consider a trip to the local software store to find
a better program.  You can spend several hundred dollars on a
communications program, but unless you have very specialized needs, this
will be a waste of money, as there are a host of excellent programs
available for around $100 or sometimes even less.  Among the basic
features you want to look for are a choice of different "protocols" (more
on them in a bit) for transferring files to and from the Net and the
ability to write "script" or "command" files that let you automate such
steps as logging into a host system.
     When you buy a modem and the software, ask the dealer how to install
and use them.  Try out the software if you can.  If the dealer can't help
you, find another dealer.  You'll not only save yourself a lot of
frustration, you'll also have practiced the second Net Commandment: "Ask.
People Know."
     To fully take advantage of the Net, you must spend a few minutes
going over the manuals or documentation that comes with your software.
There are a few things you should pay special attention to:  uploading 
and  downloading ;  screen capturing  (sometimes called "screen
dumping"); logging; how to change  protocols ; and  terminal emulation .
It is also essential to know how to convert a file created with your word
processing program into  ASCII  or "text" format, which will let you
share your thoughts with others across the Net.